Credit Reporting Policy
Nifty Finance Pty Ltd, t/a Nifty Personal Loans, ABN 29 611 111 605, Australian Credit Licence 485862 (“we”/”us”/”our”) is dedicated to the fair and ethical handling of your credit reporting information. We understand the significance of the correct use of this information and we will act in an open and transparent way to demonstrate this.
About this Policy
Information we collect and hold
To provide our financial services, we will collect and hold the following credit information:
- identification information (including electronic identity information if we purchase such information).
- application information such as the type of credit and amount applied for.
- a credit report (if we purchase such information) showing consumer credit liability information such as type of credit, amount of credit, date any credit was entered into and other particulars of credit contracts.
- repayment history information such as when payments have been made, when payments have been missed or declined and the method and identifier details of the payments.
- default information if you should default on a credit contract.
- other payment information such as when you made up an overdue payment.
- new arrangement information if your credit contract should change (such as the particulars of a new contracts terms);
- court proceedings information such as any judgement made against you.
- publicly available information that relates to your credit worthiness (other than court proceedings) or national personal insolvency index information.
- serious credit infringement listings.
We may also collect and hold the following credit eligibility information:
- credit reporting information that we derive from third parties, such as credit reporting bodies and other credit providers. This includes the types of credit information as listed above about provided credit and applied credit from other providers.
- Credit worthiness information that we derive from your credit information, such as our own credit risk rating.
Purpose of Credit information
We collect, hold, use and disclose credit information and credit eligibility information for the purposes of:
- verifying your identity.
- lending activities including assessing loan applications and your credit worthiness in order to provide you with credit.
- credit management functions relating to management of accounts, varying of credit contracts and collection of overdue amounts including debt collection.
- requests such as providing access to and updating personal information and resolving complaints and disputes.
- business functions relating to the development of our products and services and overall efficiency and legal compliance.
- complying with our legal requirements under various acts such as the National Consumer Credit Protection Act 2009, the Privacy Act 1988 and the Anti-Money Laundering and Counter-Terrorism Financing Act 2006.
We will not use your credit information or credit eligibility information in direct marketing promotions – however we may use your credit information for marketing pre-screening. You do have the right to request that we do not use your information for pre-screening. To make this request, you can contact us on the details provided in this documents “contact us” section.
Collection of Credit Information and Credit Eligibility information
We collect credit eligibility information from you and third parties, such as credit reporting bodies and other credit providers, where you have given your consent for us to do so. For the details of the credit reporting bodies we exchange information with, please see the ‘Disclosure of Credit Information’ section of this document (below).
Disclosure of Credit Information
We may disclose to credit reporting bodies credit information that we hold about you, such as the types of credit information described in this documents ‘Information we collect and hold’ section. The details of the credit reporting body that we exchange this information with is as follows:
Veda Advantage Information Services and Solutions Limited
Phone 1300 850 211
If you believe that you have been, or are likely to be, the victim of fraud, you can also request a credit reporting body to not disclose your information. Should you wish to do this you must contact the credit reporting body directly.
We may also, where you have given your consent, disclose credit information to other credit providers. We will not use disclose your credit information to any entities that do not have an Australian link.
Holding Credit Information and Credit Eligibility information
Access to Credit Information
If you would like to access credit information we hold about you, you can contact us on the details listed in this documents “Contact us” section. Although you do have a right to access information we hold about you, there are some exceptions, and as such requests will be subject to some considerations. We will endeavour to respond to these requests as soon as practically possible after they are made and if we are for any reason unable to comply with your request, we will notify you of this.
Correction of Credit Information and Credit Eligibility Information
You can request that we correct Credit Information and Credit Eligibility Information that we hold about you. If we are satisfied that the information is inaccurate, out-of-date or incomplete, we will correct it as soon as practically possible, and always within 30 days from the date the request is made. If you seek a correction of your credit information or credit eligibility information, we may also disclose some of your information to a credit reporting body to service your request. To make such as request, you can contact us on the details in the “contact us” section of this document. We will not charge a fee for the correction of information.
Making a Privacy Complaint
If you believe there has been a breach of the Australian Privacy principles or any relevant privacy codes, we would encourage you to contact us on our general contact details listed in this documents “Contact Us” section. Most complaints are common misunderstandings, and a simple conversation will resolve the issue.
If we are unable to resolve your complaint with our internal processes, you may refer it to our external dispute resolution scheme or to the office of the Australian information Commissioner. You can contact these bodies at:
If you would like more detail on dispute resolution processes, please see our Dispute Resolution Policy.
We will endeavour to respond to any queries or requests as soon as practically possible.