Accessibility | Website Accessibility, Viewability, Readability

Accessibility

Here at Nifty Loans, we believe everyone should be able to access and enjoy the web. That is why we take great care in continuously monitoring and improving our website to keep it usable, up to date and compatible with the latest software and infrastructure. If you are having issues trying to view, access, or use a page on the Nifty Loans website, we have provided some information in this document that you may find helpful.

Devices

Our website has been optimised for mobile devices but is still designed to work on a wide number of operating systems and devices. However, as technology is ever-changing, so should our website and technology. Because of this, some parts of our website and application form may not work correctly on older devices and operating systems. If you are experiencing any difficulty, we would suggest you make sure your device is using the latest operating system available. If you are using an old device, it may also be worth trying to use our website and application form on a newer one if this is possible.

Browsers

Our website and application form support a wide range of browsers. However, for you to have the best online experience, it is important that you have the recommended version of your preferred browser. These include: 

  • Safari (version 11.0 and above)
  • Microsoft Edge (version 16 and above)
  • Firefox (version 60 and above)
  • Chrome (version 68.0 and above)

Please be aware, the Nifty Loans website is not optimised for Internet Explorer and our online application form no longer supports this browser. This is because Microsoft has discontinued support for this browser.

Content Quality

At Nifty Loans, we work hard to ensure our website is as readable as possible. We are continuously reviewing our pages and content, updating these to be more grammatically correct and relevant for the reader as needed. Our goal is to provide authoritative, and informative, quality content for our users to provide the best experience possible.

For the Visually Impaired

We have placed importance on making the Nifty website usable for the visually impaired. Non-government websites, such as our own, must at a minimum pass Web Content Accessibility Guidelines (WCAG) AA standards, which is a 4.5:1 contrast ratio. These colour guidelines are applied to increase the accessibility of websites for users who have visual impairments. Nifty Loans’ current use of green against a white background has a contrast ratio of 5:1. 

Portable Document Format (PDF)

Due to certain legal requirements, the Nifty Loans website may contain several PDF’s. By default, some devices and browsers may not be able to read these files. If you experience this issue, you can download additional software for this online. The Adobe Acrobat Reader, which can be downloaded on the Adobe site, is a commonly used solution. If this software is something you require, the Adobe site contains instructions for installing their program on your computer as well as information on additional tools you can use to convert PDF’s into web pages. For pages that are not already in PDF format, you may make a request to have one sent to you in this format.

Third-Party Integrations

As stated in our Privacy Policy, the Nifty Loans website and application form does integrate with various third parties. Whilst the utmost care is taken to vet and work with the best possible third parties, there may be instances where these provider’s forms or websites are not as accessible as our own. In these instances, we would ask that you contact the third party directly with any feedback you may have.

Contact us for assistance

We do hope you have found this document helpful and have answered any questions you may have had. If you are still experiencing issues, please contact our team on 1300 471 328 or by email at info@niftypersonalloans.com.au and we will do our best to assist you.